Writing a Good Resume | Customer Service Resume Template

Previously, we gave you an article on the Job Description of a customer service, and What a Customer service is. Now for you to Apply for a Customer Service Position in any Organization or Company, a Resume has to Come in First. Not Just a resume you write up anyhow, But a good and Perfect Resume. So take your Time to Read/look through this Customer Service Resume Template we’ve prepared to help You.

A typical customer service resume will have to meet the employers requirements as long as you have received a high school diploma/equivalent. Also, if you have an excellent Communication and Presentation Skills, Then take a look at how your Resume should go Below.

CUSTOMER SERVICE RESUME TEMPLATE


YOUR FULL NAME

Your mailing address
Your phone numbers
Your email address


Objective

Examples:

Seeking a customer service position in a well regarded company.


Profile Statement

Example:

A self-motivated professional with over ….. years experience in the customer service industry. Excellent organizational and communication skills contribute to high levels of efficiency and productivity.

Proven track record in resolving complex customer issues and implementing workable solutions. A strong sense of urgency, ensures customer satisfaction and improved customer retention levels. With a reputation for building productive and positive relationships with different customers resulting in improved customer retention and loyalty.


Work Experience

Customer Service Representative

Sprint Corporation Telecommunications Company, Newark, NJ

January 2014 – ……….

  • Maintains Customers Account Database.
  • Open new customer accounts.
  • Complete and process contracts.
  • Identifies and assess customers’ needs to achieve satisfaction.
  • Manage service, product and billing inquiries and complaints.
  • Generate business through follow up on Customers.
  • Produce weekly/Monthly reports for management
  • Achieve performance objectives in all areas consistently

Customer Service Agent

Brand Distributors, Newark, NJ

September 2009 – November 2013

  • Addressed customer account queries and problems
  • Managed product shipping issues
  • Performed customer verification
  • Entered, processed and expedited customer orders
  • Prepared all email correspondence relating to customer services
  • Provided ongoing support to customers

Education

Ramapo College, Mahwah, NJ
BA Social Science, 2002

Diploma in Customer Relationship Management, 2007


Technical Skills

  • MS Office
  • Data entry and collation skills
  • Numeracy skills

Core Competencies

  • Customer service orientated
  • Resolve Complains Professionally
  • Communication skills
  • Information management
  • Planning skills
  • Ability to persuade
  • Stress Management

References

Available on request


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